I’m Nikki, a design leader at Blue Cross NC

22+ years of design. A lifetime of curiosity.

Leadership is not about controlling outcomes, but empowering others to thrive

Collaborative partnership drives innovation

We achieve the best results when we work together—cross-functional collaboration is the key to success. By bringing diverse perspectives and expertise into the process, we create more holistic and impactful solutions.

Simplicity and clarity are core to every experience

Great design is clear and simple, never overcomplicated. Challenge yourself to remove the unnecessary. Whether simplifying a user interface or streamlining a process, always ask, “How can we make this easier and more focused?” Strive for elegance and clarity in every touchpoint.

Success is measured by impact, not effort

The value of our work is not defined by how much time or effort we invest, but by the positive outcomes it creates for users and the business. Design with purpose, always aiming to maximize impact with efficiency.

Companies I’ve worked with

My experience spans diverse industries, including fintech, insurance, higher education, e-commerce, automotive, and non-profit.