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Recap: Internet Summit 2018

It’s that time of year again! The Internet Summit in Raleigh just wrapped up and, as always, was a great experience. Seth Godin returned as the keynote speaker, and the biggest takeaways this year seemed to be the rise of video and voice technology.

Keynote

Godin’s keynote was largely a Q&A session, much like he did last year. For those who attend the event each year I was hoping for something a bit different, but Godin is always a joy to listen to. A large part of his message is that successful marketing requires ignoring the masses and focusing on a very specific audience.

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My Favorite Sessions

My favorite sessions were those that addressed workflow. The first was about alternative agile frameworks, presented by Andrew Fryrear of Agile Sherpas. Andrew discussed the core practices of Kanban and how hybrid forms of agile, such as Scrumban, can be beneficial to marketing teams.

The other session I enjoyed was presented by Juan Parra of Accelo. Juan discussed automating workflows to scale effectively and get more of your day back to do more of the work you love.

Other Takeaways

Back That Thing Up

If you knew me at all in my college days, there is a likelihood that you think of me every time you hear Juvenile's Back That Azz Up. It was my jam. So it naturally caught my attention when I heard the song– the clean version –playing in a commercial.

When I looked up, I had to laugh. A few women (including Kathryn Hahn of "Bad Moms" in the driver seat), presumably around my age (I am 100% the target market here) in a minivan doing WHAT? Dancing and backing that thing up. Literally. Backing that thing up to promote the van's parallel park assist feature.

And it wasn't just any minivan. It was a Chrysler minivan. Again, if you know me, I am a loyal Chrysler customer. (My dad retired from Chrysler headquarters after 40+ years of service.)

Last fall we finally bit the bullet and got a minivan. A Chrysler minivan. We got the Town & Country (no longer in production) instead of the Pacifica advertised here, but still. If they created personas for their target market, I would clearly be one of them. 

Well done, Chrysler. You hit the nail on the head with this one.

Recap: Internet Summit 2017

The Internet Summit is in Raleigh every November and, with it being in my backyard, I have attend four out of the last five events. 

Here's what I learned at #ISUM17.

Please don't stop the music

One of my favorite things about the Internet Summit is the music. In the past I remember there being a dedicated DJ for each ballroom throughout the course of the summit. This year, however, I wondered if they had cut back on the DJs and music. I didn't notice a DJ presence in between sessions, and I hadn't seen my favorite local DJ from the previous summits, DJ K Stones. Turns out she was there after all. Just – more music, please. Thank you and that is all.

Where's the Beef?

The very first commercial that I ever remember seeing was Wendy's "Where's the Beef?" (1984).  I was 4-years old at the time, and the commercial was a big hit. It separated Wendy's from the competition and introduced the world to a catchphrase that still, to this day, is used to emphasize lack of... anything.

Here's a throwback of the three elderly ladies evaluating their burger and actress Clara Peller exclaiming, "Where's the beef?!"

Big Day Tomorrow

Why it is that everyone has had that dream where you're back in school, you're late to class, it's exam day, and you haven't attended all semester?

I've also experienced nights like the one in this commercial by Vicks, either dreaming about or waking up thinking about work. I'm sure almost anyone can relate to this in some way or another, making this a humorous, relatable, effective ad.

Recap: Internet Summit 2015

Pre-conference Workshop

UX Strategies: Lean & Mean

This was my first time attending the pre-conference workshops at the Internet Summit, and it was 100% worth it! The workshop I chose was called "UX Strategies: Lean & Mean."

This 4-hour workshop led us through a UX process for a hypothetical new library, and we worked together to complete the following statements:

  1. This site is for...

  2. Who need...

  3. Unlike...

  4. We are...

  5. We provide...

"This site is for..." helps identify the target customer. 

"Who needs a..." is to identify features of the library.

"Unlike..." helps to identify the competition. What are the target customer's alternative options? 

"We are a..." helps to define the business. 

"We provide..." helps to define the heart of the business. What are the emotional benefits? In the case of our library, the answers included "connection," "learning," "imagination" and "inspiration." These make great selling points and also help to define the brand.

At the end of the workshop, this is how we defined the library: "."

We also received a nifty certificate of completion.

The rest of the Internet Summit